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| 1. | Can I check flight times and fare availability without booking? | ||
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Simply proceed as though you were booking a flight and stop at the page with the button "Confirm". You can consult flight and fare availability for Air France flights scheduled between 48 hours and ten months from today. If you wish to travel within the next 24 hours, please call our Reservations Center: - Reservation number: +852 2501 9433 (Monday to Saturday, 08.00-19.00) |
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| 2. | How to find an airport city code during the booking process? | ||
| To find any airport city code, click on the "list of destinations" link, on the first page of the booking process. |
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| 3. | I don't understand the fare conditions that were displayed for a particular flight. How do I get additional information about that fare? | ||
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If you have any further questions, please call our Sales & Service Center: |
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| 4. | How will I know that my reservation is confirmed? | ||
| Your booking is confirmed as soon as you have hit the "confirm" button at the last stage of the booking process after you entered your credit card number. On the confirmation page you will receive a reservation number and your flight details are listed. You will also receive a confirmation e-mail. For electronic bookings you will receive an additional "trip plan" e-mail. |
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| 5. | Is it possible to change/cancel my reservation after it has been confirmed? | ||
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Online, it is not possible to cancel a reservation once the booking has been confirmed. If you wish to cancel your trip or make a change to your reservation, please call our Sales & Service Center. This is subject to fare conditions and penalties may apply, our lowest fares are non-refundable with no changes allowed: - Reservation number: +852 2501 9433 (Monday to Saturday 08:00-19:00) |
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