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Passengers assistance
Planète Bleue for babies and children
Passengers with reduced mobility
Passengers with a high body mass
Traveling while pregnant
At the airport
On board
ROC service
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Air France is committed to helping passengers who have special travel needs.
Find out about all the special assistance services we offer to make your trip as comfortable as possible.
Planète Bleue, for families and children
Every year, Air France transports almost three million passengers under 12 years of age, including 430,000 babies and 410,000 unaccompanied children. The focal point of our attention, they can take advantage of a dedicated service. With Planète Bleue, children, whether unaccompanied or with their families, can discover the delights of travel.
Reduced mobility passengers
Find all the information and advice you need to travel in comfort.
Reserve by telephone and sign up for our special assistance service, from the airport through to safe arrival at your destination.
Advice for passengers with a high body mass
Air France makes life easier!
Here is the information you need to travel with peace of mind.
Traveling while pregnant
Remember to indicate this when making your reservation to benefit from our utmost care and attention.
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