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At your service

With your VoyageurRewardsTM account number, you can access all the features of your dedicated online space: view Point statements, request rewards, claim missing Points, update contact information, etc. This area is completely confidential and secure.

Your account is just a few clicks away
Once your company has enrolled in the VoyageurRewardsTM program, Air France will send an e-mail with your account number and a password to access your dedicated space. From there, you can take advantage of all our online services.
 
Did you lose your password?
Answer a few questions to help us identify you and a new password will be sent to your e-mail automatically!

 
Do you want to change your password?
Change your password in just a few clicks.

 
Your Points statement
What is the status of your account? How many Points has your company collected?

 
Request your reward online
Would you like to take advantage of a reward ticket, upgrade or excess baggage allowance? Reserve and pay for your reward with Points.

 
Update your contact information
Has your company moved? Would you like to designate a new account manager? Update this information in seconds!

 
Claim your missing Points
Was your VoyageurRewardsTM number not noted at the time of booking? Have the Points credited to your account with an online form!

 
Your questions, our answers

Is your Points statement incomplete?  Would you like to cancel a reward ticket?  Find the answers to all your questions about the VoyageurREWARDS TM program in our FAQ



 
Contact us!
Do you have additional questions or require more information? We’re here to help!